1. Who we are
This site is operated by TeamSmith Enterprises, LLC, doing business as SurgeXi Business Intelligence (“SurgeXi,” “we,” “us,” or “our”), an Alabama limited liability company. You can contact us at Dev@surgexi.com.
This policy covers the surgexi.com marketing site only. Our products (for example, SurgeXi Pulse, AI Accounting Pros, and SurgeXi Atlas) are governed by their own product-level privacy notices that are provided at the point of sign-up and within each product.
2. What this site collects
This marketing site is intentionally minimal. It does not require an account, does not host a customer-facing contact form, and does not run third-party analytics, advertising trackers, or social-media pixels.
The only information automatically processed is standard web server log data generated by our hosting provider when you visit the site, including your IP address, browser user-agent, the URL you requested, the response status, and the timestamp. These logs are used solely for security monitoring, abuse prevention, and basic operational diagnostics.
If you choose to email us at Dev@surgexi.com, we receive the information you send (your email address and the content of your message). We use that information only to respond to your inquiry.
3. Cookies and similar technologies
This site does not set tracking cookies. A web browser may store minimal technical state required to render the site (for example, cached static assets), but we do not use cookies to profile visitors or to track activity across other websites.
4. How we use information
We use the limited information described above to:
- operate and secure the website,
- diagnose technical issues and prevent abuse,
- respond to inquiries you send us, and
- comply with our legal obligations and enforce our terms of service.
5. How we share information
We do not sell personal information. We do not share personal information with third parties for advertising. We may share limited information with:
- our hosting and infrastructure providers, who process server logs on our behalf strictly to operate the site;
- professional advisors (such as legal counsel) on a confidential basis when necessary; and
- authorities when required by valid legal process or to protect our rights, our users, or the public.
6. Data retention
Server logs are retained for a limited operational window (generally no longer than 90 days) and then rotated or deleted. Email correspondence is retained only as long as needed to respond, maintain a customer or vendor relationship, or comply with legal obligations.
7. Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the limited information this site processes, including TLS encryption in transit and hardened hosting infrastructure. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have rights under privacy laws such as the EU General Data Protection Regulation (GDPR), the UK GDPR, or the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA). Those rights may include the right to request access to, correction of, or deletion of personal information we hold about you, and the right to object to or restrict certain processing.
Because this marketing site collects very little personal information, we generally hold only short-lived server logs and any email you have voluntarily sent us. To exercise a right or ask a question, contact us at Dev@surgexi.com and we will respond consistent with applicable law.
California residents have the right not to receive discriminatory treatment for exercising privacy rights under the CCPA/CPRA. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
9. Children
This site is directed to business audiences and is not intended for children under 13. We do not knowingly collect personal information from children.
10. International visitors
SurgeXi is based in the United States and our infrastructure providers operate in the United States. If you visit this site from outside the United States, you understand that information processed by this site (such as server logs) may be processed in the United States.
11. Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be reflected on this page and, where appropriate, communicated through other reasonable means.
12. Governing law
This policy is governed by the laws of the State of Alabama, without regard to its conflict-of-laws principles.
13. Contact
TeamSmith Enterprises, LLC dba SurgeXi Business Intelligence
Email: Dev@surgexi.com